Cancelling a Lesson

If your son/daughter is unable to attend a lesson we require 24 hours notice to enable us to attempt to reschedule the vacancy.

Please understand that to give a lesson, we need to schedule a pony and have it tacked up and waiting. Notifying us a few hours before the lesson is due that you wish to cancel, while helpful, does not allow sufficient time to try and fill the vacancy. That is why we still have to charge you for the unused lesson.

If you wish to cancel a lesson, please email the office: telling the instructor is not an option, as by the end of the day they may well have forgotten. It is up to you to email the office to reschedule the lesson and remember that the lesson is only valid for the term it was missed.